Refund Process

Refunds are processed in Bitcoin (BTC) and must be sent to a paper wallet.  Follow the steps below to receive your refund.

Step 1.

Visit a BudgetCoinz Bitcoin ATM Near You

Step 2.

Select Bitcoin, then Buy.

Step 3.

When prompted for a the destination wallet address, select “Don’t Have a Wallet” towards the bottom of the screen.

Step 4.

Select the option to “Print Paper Wallet” and press cancel on the screen.

Step 4.

Text “Refund Ready” to 800-540-3220 and a representative will process your refund and send your funds as soon as possible.

Step 5.

Follow this guide to transfer your funds off the paper wallet once you’ve received your funds.